FAQs

For Group Walks :

• have a good recall

• enjoy meeting new dogs and people

• be over 6 months of age and capable of hiking like conditions

• must be spayed / neutered

Private Walks : Everyone Welcome

We like to call this our open service area. if you are a little past the area, please still reach out! we still may be able to help you!

please note we currently don't service downtown or Olympic village 

We would LOVE to hear from you! Head over to HERE and learn about our 3 easy steps for your dog(s) to become Rain City Dog!

Yes!  Rain City Dogs  uses the best  dog walking app available for iPhone and Android.  With the app you can view your schedule, add or cancel walks, message with the office or your walker, view and pay invoices, read walk reports, save photos, and much more! 

Yes! this is our way to help with positive training. an example would be if we see a dog too far away we call them back to us. ask them to sit and give them a treat for great listening! We know some dogs have allergies, that why we stay away from basic protein treats like chicken and go with more different proteins (crickets, bison, duck, Fish)

Group Walks: We give all our updates on group walks as we drop off pets to you. or check out our Instagram for all the live action!

Private Walks : After each service is completed, your walker will send you an update by a message within our app and you will be informed in particular about bathroom activities, and how your dog was acting throughout the walk. Pictures are included too!

We pride ourselves on safety and all walks will initially be on-leash. This allows us to learn your dog’s personality, read their body language, work on training adherence and avoid any unexpected situations such as squirrels, loose dogs or other triggers.  Once we have established a good relationship with your dog and have assessed his recall response we can work towards off-leash hikes. Private walks are on-leash unless otherwise discussed with you.

You can provide us with a copy of your key(s) or you may choose to place your key(s) in a secret predetermined location for us to access. 

ABSOLUTELY! We walk rain or shine and most dogs love to get dirty. We ask that you keep a towel handy so that we can dry your dog before we let them into your home. We will do our very best to clean and dry your dog but there is a limit as to how much time we can spend on each dog. We are happy to leave your dog in a designated area if you wish – please just let us know. 

Advanced notice is always preferred, however you can still cancel up to 24 hours in advance without penalty. A full fee will be charged to you if cancelled afterwards. In emergency situations there are exceptions.

It's a clever way of saying we aren't certified trainers. However, if you are working with a trainer, we will join a session, or speak with them, in order to emulate the important training regiment  for your dog. If you do not have a trainer, we are happy to hear from you about what we should do!

For Group Walks Absolutely we do!  and pick up and drop off times vary depending on the route we need to pick up the dogs for the day. but we start our day at 9:30 AM and last dog is normally dropped off around 4:00 PM.

We accept Cash, credit, cheques and etransfers

you are invoiced at the 1st and 15th of each month for walks and invoiced before your boarding stay.